Protect Your Identity and Accounts

  • Do not click suspicious links or open unexpected attachments or texts. Be aware of Phishing emails and Smishing texts.
  • Do not provide account info to links in emails or texts.
  • Do not provide account information over the phone to live or automated systems other than MSB Touch Telebank at:
    • Toll-Free: 877-MY-MSB-411 or 696-7241
  • Always verify the identity of the person on the phone by calling back a known number, which is listed here.
  • Do not use unknown or unsafe devices to access your account. This includes cell phones, tablets or computers.
  • Use only phones, tablets, and computers with the latest software and security patches.
  • We are providing these instructions as a courtesy only. We cannot and will not provide any support beyond providing these written instructions. Do not call for technical support.
  • Even with these recommendations, you the consumer must remain vigilant and suspicious of requests for information in order to protect yourself. Be very careful and report all suspicious activity to us immediately.
  • Report fraud immediately. Call us at 419-885-1996.
  • Click here to download All MSB Security & Education Information.

 

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Approved
Methods of Contact


Learn all contact methods that Metamora State Bank uses to contact you.

 

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Beware of
Phishing Email


Phishing is a form of fraud in which the attacker tries to learn information such as login credentials or account information.

 

person using mobile phone

Beware of
SMiShing Text


SMiShing is about sending false, fake text message, claiming the mobile user that they have won a free product or need to enter information.

 

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Learn How to
Secure Your Devices


Choose your appropriate device below for instruction on how to increase security measure.

Windows - Android - iOS

 

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Online Banking
Security


Online banking security is intended to prevent unauthorized access to your account, validate your identity, protect your account information from fraudulent use, and prevent the theft of your identity.

 

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Business
Customer Education


Protect your business by following these business security measures.

 

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Metamora Banking Center
24-Hour ATM

Phone: (419) 644-2361
Fax: (419) 644-5774

Sylvania Banking Center
24-Hour ATM

Phone: (419) 885-1996
Fax: (419) 885-5151

24-Hour ATM Location
Evergreen High School
14511 Co. Rd. 6
Metamora, OH 43540


Telebanc
Your 24-Hour Information

877-MY MSB 411
(877-696-7241)

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